Frequently Asked Questions
Everything you need to know about your DUFT experience.
Are DUFT products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All DUFT products are 100% vegan and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, provided the product is at least 75% full.
Do you offer international shipping?
We currently ship to over 25 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.